| Returns Policy | | | | | 1. | Refunds will be given at the discretion of the Company Management. We are unable to exchange items that are not damaged, defective or you feel were incorrectly ordered. | | | 2.
| In the unlikely event that you have to return an item to us - please ensure that the following is adhered to:- Please contact us and advise of the invoice number, date of purchase and describe the fault. | | | | 3.
| Returned items must be unused/ unopened and in their original packaging. Please return to: Balaboo Ltd, 47 The Ridgeway, North Harrow, Middlesex. HA2 7QL
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| In the event of Balaboo Ltd sending you a replacement for a damaged or defective item, you must return the original item to Balaboo Ltd within 14 working days, at your own cost. No postage will be refunded. | | | | | 5. | Please return the item in secure packaging. We recommend that all returns are made by Royal Mail Recorded Delivery and the receipt kept for your records, as we cannot be held responsible for (nor refund on the basis of) goods lost in return post. |
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Returns Policy